Technology Should Work for You, Not Against You

Flat-rate, patient tech support for your smart home devices, phones, computers, and everything in between. No jargon. No judgment. Just help.

📱 Smartphones
🏠 Smart Home
💻 Computers
📺 Smart TVs
💰
Flat-Rate Pricing
😊
Patient & Judgment-Free
🏠
In-Home or Remote
🔒
Privacy Focused

Tech Support That Actually Supports You

From setting up your first iPhone to getting your smart thermostat talking to your voice assistant — we handle it all, at your pace.

📱

Smartphone Setup & Training

iPhone and Android setup, contacts, photos, apps, text messaging, FaceTime, and everything in between. We'll make sure you feel confident using it every day.

🌡️

Smart Home Devices

Thermostats, doorbells, smart speakers, smart TVs, connected appliances — we'll get them installed, connected, and show you exactly how to use them.

💻

Computer Fundamentals

Cleaning up your computer, organizing files, setting up email, managing passwords, and understanding the basics so you feel in control.

📧

Email & Online Accounts

Setting up Gmail, Yahoo, or Outlook. Managing online accounts, recovering lost passwords, and understanding online safety & privacy.

📺

Streaming & Subscriptions

Netflix, Hulu, Spotify, YouTube — we'll set up your subscriptions, show you how to use them, and help you stop paying for ones you don't need.

📚

Internet & Wi-Fi

Improving your Wi-Fi coverage, understanding your internet service, setting up a printer, and making sure all your devices stay connected.

🤬

Something Else Frustrating You?

Reach out and let us know - maybe we can help! As I said, I grew up in the generation that was able to figure things out. I'll absolutely listen and see what I can do.

Simple, Honest Pricing

No hourly billing surprises. No confusing packages. Just one flat rate per session so you know exactly what you're paying — and you can ask as many questions as you need.

$99
per session
Book Now
Up to 90 minutes · In-home or remote
Credit Cards, Venmo, Check, & Cash accepted

Three Simple Steps

Getting help should be easy. Here's how we keep it that way.

01

Tell Us What You Need

Fill out our quick contact form by clicking the "Get Help" link at the top. Describe what you're struggling with — no detail is too small.

02

We Come to You (in Northern Virginia, 30 mile radius from Fairfax, VA)

We'll schedule a session at your home or connect with you remotely — whatever's most comfortable for you.

03

Learn at Your Pace

We walk you through everything step by step. We don't leave until you're comfortable and confident with your tech. In most cases, we'll be able to leave behind a guide or cheat sheet, customized to your concerns.

Request Received!

We'll review your info and get back to you within 24 hours to schedule your session. Talk soon!

Dave Tropiano
'80s VCRs, Atari & rotary phones
'90s Dial-up modems & building PCs
'00s Wi-Fi, smartphones & broadband
'10s Smart homes & cloud everything
Now AI, IoT & helping you keep up

I Learned Tech the Hard Way — So You Don't Have To

I'm Generation X. I grew up in a world where "programming the VCR" was an actual family emergency. I was the kid who figured out how to stop the clock from blinking 12:00, the one who got the modem to connect on the third try, and the teenager who spent hours in the garage building computers from spare parts.

I didn't just learn technology — I grew up alongside it. From cassette tapes to Spotify, from rotary phones to Face ID, from encyclopedias to Google — I've been there for every single transition. And more importantly, I've helped people make sense of every single one.

My generation is the bridge between the analog world you grew up in and the digital world we all live in now. I speak both languages fluently — and I'm here to translate.

Still Learning, Still Current — For You

Here's the thing most "tech support" companies won't tell you: technology never stops changing. The iPhone you bought last year already works differently after the latest update. Your smart thermostat got new features overnight. That streaming service moved all the buttons around again.

I make it my business to stay current on the consumer technology that matters to your daily life. I test the gadgets. I read the updates. I figure out the quirks. So when you call me, I already know what you're dealing with — and I know how to walk you through it without making you feel like you should already know this.

iPhone & iPad Smart Thermostats Windows & Mac Ring & Nest Alexa & Google Home Smart TVs Email & Accounts Wi-Fi & Routers Streaming Services

The Support You Deserve

Let's be honest — most tech support is terrible. You call an 800 number, sit on hold for 45 minutes, talk to someone reading from a script who doesn't understand your actual problem, and hang up more frustrated than when you started. That's not support. That's a waste of your time.

GenXPert Repairs is different. When you book a session, you get me — a real person who sits down with you (or connects remotely), listens to what you need, and walks you through it step by step at whatever pace feels comfortable. No rushing. No jargon. No judgment. Just patient, real help from someone who actually understands the technology and understands you.

You bought the smart gadgets. You deserve to actually enjoy using them. That's what I'm here for.

Whether it's setting up your new iPhone, getting your smart doorbell to work, cleaning up your computer, figuring out which streaming services you actually need, or just understanding how your email works — I've got you covered.

Let's Get Started →